2 Kasım 2009 Pazartesi

Strawberry Beni Anlamıyor..



Birkaç gün önce Deniz'in Strawberry'den aldığı Kenzo Amour parfümün 50ml olması ama buna rağmen fuşya şişede gelmesi üzerine bir yazı yazmıştım. Yazı burada..


Bunun üzerine Strawberry ile bir yazışmam oldu. Fakat nedense bu sefer benimle hiç ilgilenmediler.. Hep otomatik cevaplar gönderdiler..


Virgülüne bile dokunmadan yayınlıyorum. Buyurun buradan yakın..


KOZMOSIM : Dear Strawberry,I am writing about my order below. It was perfectly packed and I love the scent of Kenzo Amour.. thank you.But, I have a concern. Normally Kenzo Amour bottles have different colors according to ml. (30ml fuschia, 50ml white and 100ml orange)The product I ordered and received was 50ml. But its bottle is not white (it appeared as white on the order page). It has a fuschia bottle.I realized this situation when I saw the real product at a cosmetic store last weekend..Can you please clarify the reason why its color is different..Thank you very much..Regards, Kozmosim.


YİNE KOZMOSIM : Dear Strawberry,I still did not get a respose from you. I am really concerned.. Can you please return as soon as possible?Thank you. Kozmosim


STRAWBERRY : Dear Kozmosim,Thank you for your e-mail.As you may be aware, we source our products from suppliers around the world. As such we are able to obtain items from several markets around the world.Some companies who sell items in several different markets sometimes make small changes to their products in order to better suit that particular market. Therefore an item of a particular brand may vary slightly from country to country. For example a product sold in Japan may differ slightly in colour or formulation to the same item sold in the USA.The changes are normally very small and will not greatly affect the performance of any particular product, so the product can still be used by those people more used to the item as it appears in their local market.We do guarantee that all items sold are 100% genuine and are covered by our total satisfaction guarantee.We hope this answers you queries and if there is anything further you require, please feel free to contact us again.Yours sincerely,Ben Lui,Customer Services.


KOZMOSIM : Dear Ben,Thank you for your answer. I am totally aware of differences among products of various countries. But this case is different. I am talking about the bottle color. Kenzo produces these perfumes as 30ml fuschia, 50ml white and 100ml orange. There is no other option..I am wondering how you could obtain a fuschia bottle of 50ml.Thanks in advance for prompt reply.Regards,Kozmosim.


STRAWBERRY : Dear Kozmosim,Thank you for your email.Unfortunately, the item you mentioned is unavailable at present and despite our best efforts we have not been able to source it from any of our suppliers or distributors locally or overseas.However, our stock is constantly changing and we are always bringing in new lines, so please keep checking our website for the latest update.We are sorry we cannot be of more help on this one, in the meantime we hope you will try one of our other over 20,000 other items available on our site in the near future.Yours Sincerely, Customer Services. (HAHAHA ŞAKA GİBİLER)


KOZMOSIM : I think you do not understand my emails..
Can you please read AGAIN from the bottom of the page, understand the issue, and return to me? I do not want to receive any other automatic replies. Thank you.


Son durum budur. Beklemedeyim. Çok komik değil mi? :)

5 comments:

ஐ : ) STİL DİREKTÖRÜ ( : ஐ on 2 Kasım 2009 20:20 dedi ki...

aman onlar bir garip zaten şekerim, bana da kırık ürün yolladılar 3 sene önce sonra %30 indirim verdiler başka alışveriş için.Bu arada siumla konuşuyoruz siz eski arkadaşmışsınız hehe o benim canımdır canım

Sim on 2 Kasım 2009 20:37 dedi ki...

Eeeveeettt Siu çok cici :) Bu blog'u açarken çok yardımcı oldu bana..
%30 indirim de süpermiş bu arada.. Valla büyük şans.. Versinler tabi, işleri ne..

ஐ : ) STİL DİREKTÖRÜ ( : ஐ on 2 Kasım 2009 20:39 dedi ki...

Ama kullanmadım sinir oldum ya ondan canım neyse izlemeye de aldım seni memnun oldum tanıdık çıkmana da sevgiler

Siu on 3 Kasım 2009 15:10 dedi ki...

caponca yazalim sim :)

bildiğim 1-2 kelime var benim ama japonca olmuyor pek ben söyleyince caponca oluyor :)

Sim on 3 Kasım 2009 16:08 dedi ki...

Hahaha valla anlatamadım derdimi bir türlü.. El at şu işe de çöz be Siu..

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